Problem: I've lost my license key and I need to re-install Garden Planner.

Problem: Where are all the objects? - I can't find any objects other than Shrubs and Plants

Problem: I can't get the drawing tools to work? - sometimes the drawing tools draw lines sometimes it wont let me draw.

Problem: The application wont remember my license key. I have to type it in each time I use the application.

Problem: I am working on a large plan and find that drawing fences and/or placing trees wont work.

Problem: I've lost my license key and I need to re-install Garden Planner

Answer: Don't panic - we can look it up for you. Just use the contact form (or send an email). Please include your full name and if possible the email address you used when your purchased Garden Planner.

Problem: Where are all the objects? - I can't find any objects other than Shrubs and Plants

Answer: Click on the category name at the top of the objects panel. It will show a list of different plant categories.

Problem: I can't get the drawing tools to work? - sometimes the drawing tools draw lines sometimes it wont let me draw.

Answer: The drawing tools work differently depending on whether you a drawing straight lines or curved lines.

For straight lines click once to start a line, click again to start the next line, double click to finish.

The curved and squiggle lines click and drag (hold the mouse button down) to draw the lines, release the mouse button to finish.

A guide to drawing straight lines:

1.	2.
3.	4.

Problem: The application wont remember my license key. I have to type it in each time I use the application.

Answer: This occurs if you are using Windows Vista and an older version of garden planner. Please download the latest version of garden planner from here

Problem: I am working on a large plan and find that drawing fences and/or placing trees wont work..

Answer: This can occur if you are using an older version of garden planner. You need at least version 2.4d (you can find the version number by choosing About Garden Planner from the help manual) Please download the latest version of garden planner from here