Support : Frequently asked questions


Garden Planner - Answers to common problems

Topic: Installing or activating Garden Planner

Problem: How do I download and install Garden Planner (Windows)

Problem: How do I download and install Garden Planner (Mac)

Problem: Installing Garden Planner on really old computers (mac OS10.6, windows xp or vista)

Problem: I've lost my license key and I need to re-install Garden Planner.

Problem: The application wont remember my license key.

Problem: How do I activate Garden Planner after purchase

Problem: How do I change the language

Problem: What is your upgarde policy

Problem: How do I get plans to back up to a cloud backup like iCloud, onDrive etc

Topic: Printing

Problem: How do I print my Plan?

Problem: How do I save a plan as PDF?

Problem: How do I change the Print DPI?

Topic: Recover Lost Plans or issues saving?

Problem: How to recover a lost Plan

Problem: How to transfer plans to a new computer

Problem: I can't save my plan I get an error code.

Topic: 3D View

Problem: How to use 3d view?

Problem: How do I create terraces and slopes in the 3d view

Problem: How do adjust terrain in Garden Planner

Problem: How to make sloped gravel in Garden Planner

Problem: How do I customise a building in 3d View?

Problem: How do create a porch?

Problem: What are the wall styles available in 3d view?

Problem: How do I customise trees in Garden Planner?

Topic: Design View

Problem: How do I merge two plans together?

Problem: Where are all the objects? - I can't find any objects other than Shrubs and Plants

Problem: How do I use find and replace?

Problem: How do I import plant data into Garden Planner?

Problem: How do I export my MyObjects for others to use?

Problem: How do I use the drawing Tools in Garden Planner?

Problem: How do I use create curved garden beds in Garden Planner?

Problem: How do I use the vegetable bed tool?

Problem: How do I add a custom layer?

Problem: How do I use the plant details?

 

 

 

 

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